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Fashion Jobs
H&M
Product Owner For One of The Style Products Within Customer Engagement Area
Permanent · Stockholm
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Buyer to h&m Home – Kids Section
Permanent · Stockholm
H&M
Product Owner to Global Connectivity, h&m Group
Permanent · Stockholm
H&M
Merchandise Manager
Permanent · Stockholm
H&M
Cross Delivery Coordinator to Sap Test Management, h&m Group
Permanent · Stockholm
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Data Analyst to Allocation Precision Team to Business Tech
Permanent · Stockholm
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Head of Expansion & New Business - h&m Beauty
Permanent · Stockholm
H&M
Data Analyst to h&m Business Tech - Payments Area
Permanent · Stockholm
H&M
HR-Specialist Within Labour Law
Permanent · Stockholm
H&M
Business Developer to The Laboratory
Permanent · Stockholm
H&M
Product Area Analyst For Customer Commerce Delivery @h&m Business Tech
Permanent · Stockholm
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Packaging Solution Business Expert, h&m Group
Permanent · Stockholm
H&M
Product Owner to Sap Release & Delivery Management, h&m Group
Permanent · Stockholm
H&M
Area Operation Manager - Network, h&m Group
Permanent · Stockholm
H&M
Marketplace - Business Expert / Project Manager to External & New Sales Channel
Permanent · Stockholm
H&M
Business Expert / Compliance to Checkout at h&m
Permanent · Stockholm
H&M
Product Owner to Store Lifecycle
Permanent · Stockholm
H&M
Product Owner Within Cloud Platform
Permanent · Stockholm
H&M
Product Owner For Finance Automation to h&m Group
Permanent · Stockholm
H&M
Information Security Specialist
Permanent · Stockholm
H&M
Business Expert Within Allocation Precision
Permanent · Stockholm
H&M
Way of Working Specialist - Data & Analytics at h&m Business Tech
Permanent · Stockholm
By
Reuters API
Published
Jul 6, 2021
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"Emerging from a chrysalis": M&S promises surprises from reshaped business

By
Reuters API
Published
Jul 6, 2021

British clothing and food retailer Marks & Spencer is emerging from the Covid-19 crisis as a very different business that will surprise people with its financial performance, Chairman Archie Norman said on Tuesday.


Photo: Sandra Halliday



Norman and Chief Executive Steve Rowe believe the pandemic has masked progress the 137-year-old group has made in its latest attempt at a turnaround after decades of failures. They have focused on transforming the culture in M&S, improving the quality and value of its clothing and food products, while reshaping its store estate and investing in technology and e-commerce, including a venture with online supermarket Ocado.

"We sort of feel we're emerging from the pandemic and lockdown, like emerging from a chrysalis, a new and reshaped business," Norman told shareholders attending M&S's annual general meeting, held virtually for a second successive year. We think we're going to surprise a few people, not just hopefully with our financial performance but also with the things we do to demonstrate that M&S has really changed," he said.

Norman, chairman since 2017, said the management had moved on from fixing the basics in the business. "We're now into a new phase and we'd like to think that new phase is about growth," he said, adding this meant expanding sales and market share. "We're here to create a growing business, absolutely not in the business of managing decline, we're investing for the future." He also said the retailer was "very confident" about the year ahead.

In May, M&S reported an 88% slump in 2020-21 profit but forecast a rebound in 2021-22.

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