Sorted secures extra funding, buys Clicksit

By

Nigel TAYLOR

Published
Dec 9, 2021

Sorted, the delivery platform used by ASOS, Asda and Lush, has not only secured $40 million in extra funding but has acquired automated returns company Clicksit.

Manchester-based Sorted has closed its Series C funding round led by Chrysalis Investments, which has also invested in THG. The latest cash injection comes after the company secured £11 million to fund future growth in March.

The acquisition marks Sorted’s continued expansion into the US market with Clicksit’s growing number of returns management customers in the country.

Sorted CEO Carmen Carey told BusinessLive : “Our acquisition of Clicksit marks an important milestone in the company’s rapid expansion journey. Returns is, now more than ever, a crucial step in the e-commerce customer journey, and we are excited to power returns innovation as part of our full Delivery Experience Platform.

“With such experiences being the sole privilege of large enterprises for many years, this next stage in Sorted’s evolution is set to provide the SMB market with industry-leading delivery and returns experience capabilities for the very first time.

“We’re looking forward to driving the company’s growth, enabling a unified delivery and returns experience for all customers, and marking an acceleration into serving the US retail landscape.”

Thomas Hill, CEO of Clicksit, added: "Sorted’s acquisition of Clicksit has come at a pivotal moment for the retail industry. Customers are now expecting – and demanding – faultless delivery and returns experiences as standard, regardless of whether they order from a large multinational brand or a small business.

“[We] will empower retailers and brands to provide industry-leading customer experiences at a time when the trading environment is more competitive than ever.”